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Frequently asked questions
What include membership ?
With an active membership you get unlimited access to all available DATSO.FR products, support and updates.
I have not received my login data.
E-mail with your username and password will be sent to you immediately after successful payment. If you do not receive an order confirmation and your login data, please send an email via contact form.
Will my membership be automatically renewed ?
No, your membership will not be renewed automatically. You will be notified by e-mail about the expiration of your membership. So you can get latest updates, if you wish.
My membership has expired, how can I renew my account ?
If you want to extend your membership, you need to log in to the system using your existing login data. Then, go to your membership where you can renew your membership.
Is there a discount for existing customers ?
Yes, discounts are offered to renew the following memberships: Personal - 30%, Standard - 40% and Developer - 50%.
Can I buy a certain product ?
No, the products are not sold individually. By purchasing an membership you will have access to all the available products with no exceptions.
Does your products support RTL ?
What payments do you accept ?
Currently accepted payments by Visa, MasterCard, American Express or PayPal.
Can I upgrade my membership ?
Yes, of course. To do this, please, go to your membership and click on the "Update" button in the immediate vicinity of your active subscription. After that, follow the instructions to complete the upgrade of your membership.
What happens when my membership expires ?
When the term of your membership has expired, you can continue to use the products that you downloaded during your active membership. However, you can not get access to new releases, updates and you can not get support.
Sure! Work on compatibility was started on Joomla 4.0.0 Alpha 2 release
I had a problem with the installation but Andrey took the time to understand the issue and sort things out. The problem was nothing to do with the extension but the support was superb. The extension itself is excellent with the wealth of functionality, easy to understand and use.
I've been using DatsoGallery on multiple websites for many years. One of my favorite projects was "PuzzleShow" - puzzleshow.com. It's an "old" site now, using an older version of DatsoGallery. For the amount of time I've spent using the component, I haven't needed much support. It's intuitive and functions very well - but when I have needed help, Andrey has always been quick with solutions. Many times it's not the program, it's "operator ignorance" - thanks Andrey!
After reading some bad review, I was in dilemma to purchase product. After some presale question with Andrey I qot quick and clear response and I buy subscription for one month. I have small problem with upload pictures from frontend, and Andrey resolve express my problem. PRO: Great and nice looking component, with lot of possibilities CONS: No discount on renewal for one month subscription
I have tried almost every joomla photo gallery, paid and free. I decided on Datso because of the professional elegant look and feel. The backend has a nice Joomla looking layout so you won't have to spend much time trying to understand a new component. The settings are well laid out and easy to understand. The front end is very nicely laid out. It's really nice to finally have a nice non joomla looking photo gallery. The uploader also looks very nice and works extremely well. Very nice ...