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Frequently asked questions
What include membership ?
With an active membership you get unlimited access to all available DATSO.FR products, support and updates.
I have not received my login data.
E-mail with your username and password will be sent to you immediately after successful payment. If you do not receive an order confirmation and your login data, please send an email via contact form.
Will my membership be automatically renewed ?
No, your membership will not be renewed automatically. You will be notified by e-mail about the expiration of your membership. So you can get latest updates, if you wish.
My membership has expired, how can I renew my account ?
If you want to extend your membership, you need to log in to the system using your existing login data. Then, go to your membership where you can renew your membership.
Is there a discount for existing customers ?
Yes, discounts are offered to renew the following memberships: Personal - 30%, Standard - 40% and Developer - 50%.
Can I buy a certain product ?
No, the products are not sold individually. By purchasing an membership you will have access to all the available products with no exceptions.
Does your products support RTL ?
What payments do you accept ?
Currently accepted payments by Visa, MasterCard, American Express or PayPal.
Can I upgrade my membership ?
Yes, of course. To do this, please, go to your membership and click on the "Update" button in the immediate vicinity of your active subscription. After that, follow the instructions to complete the upgrade of your membership.
What happens when my membership expires ?
When the term of your membership has expired, you can continue to use the products that you downloaded during your active membership. However, you can not get access to new releases, updates and you can not get support.
I was looking for an entire week. I went through all of the image gallery extensions out there to find all of the necessary requirements I was asked for 1. Responsive 2. Social Media Share 3. Downloads 4. FTP uploads 5. Comments 5. Search Engine. And still it has a bunch of other functions such as selling images, custom css, and a bunch of other options, the back end is excellent. Even though is such a complete solution it is very easy to use and setup. I needed some assi...
With latest version Datso Gallery become full responsive, so finaly, pictures from my web site are full optimized on mobile devices. Also now Gallery has multiple pricing for various size downloads. As I see, Andrey (author of component) listen to customer’s wishes and always improve Datso Gallery with new possibilities. At end, Help is very fast and extraordinary. If I have problem, I open support ticket and problem is very fast resolved Andrey, keep up good work and made Joom...
I purchased the Datso Gallery about 2 weeks ago but only started to work with it yesterday. I never wrote a review before and after reading some of the comments here I thought I had to publicly give some credit to Andrey Datso who really deserves it. Datso is by far the best gallery component I ever had, and this is not an exaggeration. I bought the premium account for one month, and I honestly felt bad after that looking at the amount of work the publisher has put on this excellent compon...
We normally don't write reviews but we were compelled to in this case. We chose Datso gallery for photo gallery after going through most of the available components as top quality features provided by Datso met our gallery requirements. Post installation, we had some issues with configuring it (our problems) the way we wanted. We were offered top quality support by Andrey, who was very knowledgable, patient and helpful with our queries. We highly recommend this product and it's support.