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Frequently asked questions
What include membership ?
With an active membership you get unlimited access to all available DATSO.FR products, support and updates.
I have not received my login data.
E-mail with your username and password will be sent to you immediately after successful payment. If you do not receive an order confirmation and your login data, please send an email via contact form.
Will my membership be automatically renewed ?
No, your membership will not be renewed automatically. You will be notified by e-mail about the expiration of your membership. So you can get latest updates, if you wish.
My membership has expired, how can I renew my account ?
If you want to extend your membership, you need to log in to the system using your existing login data. Then, go to your membership where you can renew your membership.
Is there a discount for existing customers ?
Yes, discounts are offered to renew the following memberships: Personal - 30%, Standard - 40% and Developer - 50%.
Can I buy a certain product ?
No, the products are not sold individually. By purchasing an membership you will have access to all the available products with no exceptions.
Does your products support RTL ?
What payments do you accept ?
Currently accepted payments by Visa, MasterCard, American Express or PayPal.
Can I upgrade my membership ?
Yes, of course. To do this, please, go to your membership and click on the "Update" button in the immediate vicinity of your active subscription. After that, follow the instructions to complete the upgrade of your membership.
What happens when my membership expires ?
When the term of your membership has expired, you can continue to use the products that you downloaded during your active membership. However, you can not get access to new releases, updates and you can not get support.
I've been using DatsoGallery on multiple websites for many years. One of my favorite projects was "PuzzleShow" - puzzleshow.com. It's an "old" site now, using an older version of DatsoGallery. For the amount of time I've spent using the component, I haven't needed much support. It's intuitive and functions very well - but when I have needed help, Andrey has always been quick with solutions. Many times it's not the program, it's "operator ignorance" - thanks Andrey!
J'utilise DatsoGallery depuis quelques années et je suis toujours grandement satisfaite de son fonctionnement. Mention spéciale pour le support client qui est excellent. Avec rapidité et professionnalisme Andrey Datso a corrigé les erreurs présentes dans l'environnement Joomla qui empêchaient le bon fonctionnement de DatsoGallery.
C'est parfait !
This is a strong and powerful component that works out of the box. The J1.0 version was my favorite Gallery and finally the waiting for the J1.5 native version is over. I decided quickly to give it a try and am very happy I did. Simple installation, easy configuration and loads of functions. The support is one of the best I have come across in the Joomla world. I had no problem with the component but wanted to customize it to match my template and got quick and competent response.